Frequently Asked Questions

The follow I.D. requirements are an FAA directive.
Customers 18 years of age or older are required to have one of the following:
An official photo identification issued by a government authority.

Or Two forms of identification, one of which must be issued by a government authority.

Acceptable forms of I.D. include the following:

  • Valid Driver’s License
  • Military I.D.
  • Valid Passport
  • Company I.D. Card
  • Credit Card
  • Social Security Card
  • Proof of Auto Insurance in Customer’s Name
  • School I.D. Card
  • Library Card

Non-U.S. citizen’s who are residing in the U.S. should carry their passports, green cards and
any other document required for their U.S. residency.

Children under the age of 18 traveling with an adult are not required to show I.D. at time of check in.

Children ages 15-17 traveling alone need one of the following:

  • Driver’s License
  • Passport
  • Credit Card
  • School I.D.
  • Company I.D.
  • Library Card
  • True Copy of Birth Certificate
  • Social Security Card
  • Organization I.D. (such as athletic club, etc.)
  • Proof of Auto Insurance in Customer’s Name

Children ages 5-14 traveling alone are not required to show I.D. at time of check-in, however, they are encouraged to carry some form of I.D. during travel.

The airport terminals are open 24 hours a day. Most airline ticket counters open between 4:00 a.m. and 5:00 a.m.
Passengers are suggested to arrive at the ticket counter 60 to 90 minutes before their domestic flight’s departure and 3 hours prior to their international departure. Please call your respective airline for verification, as this recommendation may change during periods of heavy travel volume. The Airport’s peak hours are typically 4:00 AM – 7:30 AM and 3:00 PM – 5:30 PM.
Airport parking shuttles run every ten minutes, 24 hours a day, 7 days a week.
You can reserve long term parking in the garage ONLY. To find out more about reserving a parking space go to:
The active pick up and drop off of passengers is still allowed at curbside in front of the terminals. (No waiting is allowed and under no circumstances can you leave your vehicle unattended.)

You can also park in our free Cell Phone Parking Lot while you wait. For more information, click here.

Syringes must be wrapped in their original pharmacy packaging with pre-printed labels. Lancets must be capped and you should be prepared to show that they are used for blood-glucose monitoring by producing the glucose meter. You may also have to show that the meter brand matches the brand on the test strips. If you use an insulin pump, you should be ready to demonstrate how that works, if asked.
The Transportation Security Administration recommends that you use cable, zip ties or TSA approved locks as an alternative to baggage locks to facilitate the baggage screening process. For more information, please see the TSA’s web site at
No – the Transportation Security Administration requires that you have a boarding pass when you arrive at the security checkpoint at Bradley. Passengers should allow extra time to check-in at the ticket counter. Some airlines offer the ability to print boarding passes off of their web sites